OnDek seamlessly integrates with your existing systems to automate rescheduling, backfill cancellations, and reduce lost follow-ups.
Let AI handle cancellations, reschedules, and confirmations--automatically.
Seamlessly integrate OnDek with your existing EMR—no disruptions, no changes, just effortless automation.
Instantly fill open slots and reduce patient drop-off with proactive outreach.
OnDek automates the time-consuming tasks of patient communication, follow-ups, and rescheduling—eliminating the need for constant manual outreach. By instantly confirming appointments, backfilling cancellations, and sending reminders automatically, your front desk and office administrators are freed up to focus on higher-value activities that drive business growth. With less time spent on repetitive tasks, your team can prioritize patient experience, streamline operations, and ultimately save your practice thousands in overhead costs each year.
Transform your practice’s scheduling with hands-free automation that fills cancellations, reduces admin workload, and enhances patient engagement. OnDek’s smart rescheduling, instant notifications, and automated reminders keep your calendar full, your team focused, and your revenue growing—all while delivering a seamless experience for patients.
Learn how OnDek optimizes your practice: less admin work, more recovered revenue, zero wasted time.
Streamline your admin workflow by replacing manual follow-ups with automated notifications and smart rescheduling.
Eliminate revenue gaps and reduce patient churn with instant backfills and optimized scheduling.
Automate patient communications to eliminate manual follow-ups and cut operational overhead.
Choose the plan that works for your needs. Don't waste money on services you won't utilize.
Automated Appointment Confirmations
Instant Notifications for Cancellations
Basic Calendar Syncing
HIPPA-Compliant Data Security
Early Access, plus:
Automated Backfilling of Cancellations
Smart Rescheduling Suggestions
Two-Way Sync with Major EMRs (e.g., AthenaHealth)
Multi-Location Support
Home Run Plan, plus:
Priority Support with 24/7 Access
Real-Time Analytics & Reporting Dashboards
Predictive Patient No-Show Analysis
Don't take our word, real feedback from real users.
"OnDek saves us hours every week and keeps our schedule 95% booked!"
Example Clinic
"Switching to OnDek has helped us reduce no-shows and keep staff focused on what really counts -- the patients!"
Graham Health
"We fill last-minute cancellations automatically now. Its been a game-changer!"
Hombdool
"With OnDek, we've nearly eliminated the chaos of last-minute cancellations. Our front desk staff is happier, and our patients appreciate the seamless experience."
Willow Family Clinic
"Before OnDek, rescheduling patients was a manual, time-consuming process. Now, it's instant and automatic. We've increased patient retention by 20% in just three months."
Southview Pediatrics
"OnDek's automation filled gaps in our schedule we didn't even know we had. We've maximized our availability without lifting a finger."
City Health Network
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OnDek seamlessly integrates with major EMRs and practice management systems, including Salesforce, AthenaHealth, and Epic. Our API-driven approach allows for smooth data synchronization, ensuring your schedules are always up-to-date without manual input.
Absolutely. OnDek not only confirms appointments automatically but also sends timely reminders and follow-up notifications to patients. In the event of cancellations, our system instantly backfills the slot, minimizing revenue loss and keeping your calendar full.
Yes, OnDek is fully HIPAA-compliant and employs advanced encryption protocols to protect patient information. All communications are encrypted, and access is restricted to authorized users only.
Yes, our Home Run and Grand Slam plans support multi-location management, allowing you to centralize scheduling, optimize resource allocation, and streamline patient communications across all your facilities.
Practices report saving up to 15 hours per week on manual scheduling tasks, confirmations, and patient follow-ups. This enables your staff to focus more on patient care and less on repetitive admin work.
With OnDek's automated backfill system, last-minute cancellations are automatically rebooked with patients on the waiting list or available time slots—ensuring your schedule remains full and revenue isn't lost.
Curious? Questions? Want to talk to a human?
Reach out and we'll get back to you to help answer any questions you might have.